My entire experience from my initial phone call to set up an appointment to walking out the door after my procedure was beyond every expectation I could have had. I felt very comfortable with the entire staff. Diana, the sales manager was always available to answer any questions and made the process extremely easy to set up and schedule. Dr. Otero was very thorough and professional, and I knew from the moment I met him that I would be comfortable trusting him with performing my procedure. I was not ever once uncomfortable or felt pain during the process. Alyshia was the medical assistant in with me during the procedure and she helped me feel so relaxed and even kept me smiling throughout everything. I’m a few days into the healing process and everything looks fabulous. I can’t wait to see the final results!! Thank you to the wonderful staff at Young Medical Spa in Lansdale!