I went to the Spa with an appointment for an Oxygen Facial – I did not get an Oxygen Facial. Seena decided to do something else- and since I had never had an Oxygen Facial before, I guess she figured I would not know the difference. I was very disappointed because my daughter was getting married and wanted to do something special before the big event. Is this a bait and switch? I don’t know what possessed her to not do her job, or not give me the procedure I asked and paid for? Needless to say, I will never go back here again. Very disappointing experience.