Overall, I have had VERY positive experience with the Lansdale office. The staff have become like friends, and they always make me feel very comfortable. However, I do have one complaint: I have purchased several lazer hair removal packages, and have not been satisfied with the results. The promise is “smooth hair-free skin”. The hair has been reduced significantly, but is not completely gone. They should offer the treatments until the hair is completely REMOVED (that’s why I purchased the service)….should not charge extra for additional treatments to get to a state of hair removal.